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Terms & Conditions

Updated: 31 October 2024

Welcome to Crop Shop - The Creative Agency. By using our website and services, you agree to abide by the following terms and conditions. These terms outline your rights and obligations regarding using our website and services.

Business Details
These terms set forth the conditions under which you may use our website and services as offered by Crop Shop - The Creative Agency (ABN: 93454794528), www.cropshoptca.com. The website offers digital services, including but not limited to video editing, website development, SEO, Google Ranking, Graphic Design, Social Media Accounts Management, and Digital Design. By accessing or using our website and services, you confirm that you have read, understood, and agree to these terms.

​Service Terms

Before purchasing a service, you are responsible for reviewing the full-service description. Prices, payment methods, and transaction charges are displayed on the payments page. Payments are processed through Stripe (an external payments gateway), and by using our services, you agree with Stripe’s terms and conditions as well, click here to read about Stripe's legal conditions.

Modifications to Services
We reserve the right to modify, discontinue, or limit our services without prior notice on the website. This may include changes to features, pricing, and availability. We may suspend or terminate access to our service(s) at any time, without notice or liability, for any reason.

 

Intellectual Property
All materials, including but not limited to software, images, text, graphics, logos, photographs, videos, and audio files used by or transferred through our services, are mostly the exclusive property of Crop Shop - The Creative Agency or of their respective creators. You may not republish, reproduce, or distribute our content without permission.

Payments and Transaction Security  
Payments for our services are processed via Stripe (An external payment gateway), ensuring secure and encrypted transactions globally. By purchasing our services, you agree to Stripe's terms and conditions. We do not store any payment information on our website unless stored by Wix.

Cancellation & Refunds

At Crop Shop - The Creative Agency, we are committed to offering high-quality digital services to meet your business needs. However, we understand that sometimes cancellations may occur. The following terms may apply:

 

One-Off Service Model: Crop Shop - The Creative Agency offers multiple one-off services for its user's benefit, if the project is completed and delivered, then it'll be charged in full until otherwise agreed upon.

​Subscription Service Model: Crop Shop offers subscription models for its digital services, available as monthly and one-time payment plans. By subscribing to our services, you agree to the following:

  • Cancellations: Subscriptions can be cancelled at any time; however, services already rendered during the subscription period will be billed in full.

  • Refunds: Refunds are not available for services that have already been delivered or rendered. If you cancel a subscription service before the term ends, the remaining balance will still be owed unless agreed otherwise.

  • Contractual Obligations: If you have committed to a service contract for a specified period, you must fulfil the terms of the agreement. Early termination of a contract will result in a penalty, which will be outlined in your specific service agreement.​

  • Refund Request: Contact us within 5 days of your purchase if you encounter issues. Refunds are evaluated on a case-by-case basis and may take up to 10-15 business days to process.

 

Right to Change and Modify Terms
We reserve the right to revise these terms at our sole discretion. Please review this page periodically. Your continued use of the website and services after any updates to the Terms constitutes your acceptance of the revised Terms. If you do not agree to any of the revised terms, please halt using the website and services and contact us at hello@cropshoptca.com.

Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Free tools

1. QR Code Generator

This tool is built using the qrcode.react library for QR code generation and validator for input validation. By using this tool, you agree that your email and the link provided will be stored and can be used for quality and marketing purposes.

Crop Shop - The Creative Agency is not responsible for any content encoded in the QR codes; the responsibility lies solely with the user. The QR code's visibility depends on the link or associated content's availability. Please use this tool responsibly and in compliance with all applicable laws.

Promotional Emails and Content  
By using our services, you agree to receive occasional promotional content, messages, and materials from us through email or other forms of contact. If you wish to stop receiving such content, please notify us at hello@cropshoptca.com, and we will promptly remove you from our mailing list.

Disclaimer

We strive to ensure that the information on our website is accurate and up-to-date, but we do not guarantee its completeness or accuracy. We are not liable for any loss or damage arising from the use of this website.

Customer Support Details and Contact Information  
For any support or service-related inquiries, please contact us at hello@cropshoptca.com or call us at +61 0406489045. We aim to respond and resolve your case within 24 hours or as quickly as possible, depending on the query complexity.

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